Contact information
Contact Information
We’re here to help.
Whether you have a question about our products, need assistance with your order, or simply want to learn more about Raqim Remedies, we’d love to hear from you.
Customer Support
Raqim Remedies
Email: raqimremedies@gmail.com
Website: raqimremedies.com.au
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST/AEDT)
We aim to respond to all enquiries within 1–2 business days.
⸻
Order Enquiries
For questions about an existing order, please include:
- Your full name
- Order number
- A brief description of your enquiry
This helps us assist you as quickly as possible.
⸻
Product Questions
If you’re unsure which product is right for you or have questions about ingredients, application, or your hair care routine, we’re happy to help. We want you to feel confident before making a purchase.
⸻
Wholesale & Collaborations
For wholesale opportunities, partnerships, media enquiries, or collaborations, please contact us via email with the subject line:
Wholesale Enquiry or Collaboration Enquiry
⸻
Follow Us
Stay connected for product launches, hair care education, behind-the-scenes content, and botanical inspiration.
Instagram: @raqimremedies
⸻
Our Commitment
At Raqim Remedies, every product is handcrafted in small batches using carefully selected botanical ingredients. We value transparency, quality, and genuine customer care, and we’re committed to providing thoughtful support every step of your hair care journey.